Authentic, transparent, committed and empathetic – these are our core values


Founded in Montreal in 2011 by Alain Robillard-Bastien, Ergoweb welcomed its first partner, Gabrielle Granger, in 2016, followed by several new key actors in the UX field. From working closely together, a common vision emerged: a new business model that is more flexible, collaborative and adapted to the needs and situations of our clients.


We care about your reality and the reality of your customers. We are humble listeners who ensure we understand your needs. We ask the right questions and answer you honestly. Your issues are our concern, and once committed, we work with rigour and passion. We are available, reactive and fully committed to the success of your project. We strive to place the user experience at the heart of our work, to help you develop strong relationships with your customers.


We are UX experts based in Quebec and recognized in North America for over 20 years.
We are creators of user experiences, always with an eye to the latest trends and best practices. We understand your priorities and know exactly how to meet your UX needs. Our team of diversified experts gives Ergoweb a multidisciplinary edge.

“A dedicated company, a meeting place for talent and results that live up to your expectations.”


Targeted Aspects or Complete Projects

At Ergoweb, we reinforce the relationships that businesses have with their clients by placing users at the heart of our UX strategy. Thus, we contribute to the evolution of their projects and the improvement of their performances.

Build your project

Grow your business

Increase your revenues

All the UX solutions you need in one place

Whatever your objectives, we have the UX methods, knowledge and expertise to take you further. Our areas of expertise: UX research, UX design, UX evaluation and UX training.

Our à la carte methodology

We offer 5 areas of UX expertise that you can select based on your needs. You can also choose a targeted approach or get comprehensive support for all of your projects.


Ergoweb works with many major clients in Quebec, Canada and internationally, offering them innovative, successful experiences.


  • Agropur
  • Alloprof
  • Banque de Développement du Canada
  • Bell Media
  • BIXI
  • Cirque du Soleil
  • CIUSSS de Montréal
  • Cogeco Medias
  • Desjardins
  • DuProprio
  • École de Technologie Supérieure
  • ExPretio
  • Garda World
  • GSI Electronics Inc
  • Hôpital Général Juif
  • Immervision
  • Jalon Mtl
  • La Presse+
  • Monetico
  • Radio-Canada
  • Reitmans
  • Réseau de transport métropolitain
  • Société de transports de Montréal
  • Tech3lab
  • Telus
  • Université de Montréal
  • Université de Sherbrooke
  • Vidéotron
  • Ville de Montréal
  • Ville de Repentigny


  • Amazon
  • Facebook
  • Human Factors International
  • IcyHot
  • Life House
  • Oculus


A team and an alliance of experts to support you

The associates

Alain Robillard-Bastien

Founder and partner of Ergoweb Canada, Alain is a respected, well-known consultant in the world of UX. With over 20 years of working in user experience, he puts his expertise to the benefit of your business strategy. Alain has an immense talent for analyzing user needs and identifying the associated design opportunities. He is involved from business analysis through to the proposal of a user-friendly, innovative solution, supporting you in the achievement of your objectives.

Gabrielle Granger

Gabrielle has been a partner at Ergoweb Canada since 2016. Passionate about human interaction, she has been conducting user research and ergonomic evaluation projects for a variety of major clients for over 10 years. Her talent in user experience research, and her extensive knowledge of user behaviour and psychology, enable Gabrielle to propose effective solutions that highlight your company’s added value.

Ergoweb team

Catherine Dionne
UX Team Lead

Catherine has a passion for creating human experiences, psychology, anthropology and management. An accomplished UX specialist, she is known for her methodical approach and great empathy. These are also the qualities that make Catherine an outstanding manager. She holds a master’s degree in interaction design and has been active in the field for some ten years. She takes a strategic approach and brings 360o vision to every project, to ensure all your goals are met!

Julie Maheut
UX Specialist

Julie is a highly successful UX specialist. She is known for her thoroughness, efficiency and attention to detail. Whether creating complex workflows, undertaking user testing or designing solutions, Julie will meet all your needs while bringing added value to your offering. In addition to her eagle eye and insatiable curiosity, Julie’s extensive experience in design and development ensures that each project surpasses your expectations.

Marianne Carpentier
UX Specialist

Marianne is highly skilled in user research, design studio workshops, user maintenance techniques, as well as in the development and creation of complex user journeys. Her great empathy and active listening skills make her an outstanding UX specialist and a huge asset to her team. Curious, enthusiastic and possessing expert knowledge, Marianne will help you rise to your challenges effectively, speedily and with complete satisfaction!

Hai Tran
UX Specialist

An anthropologist turned digital media analyst in advertising, Hai has always been driven by a need to understand human behaviour. Thanks to her atypical career path, she is skilled at pinpointing potential problems between humans and machines—and solving them! Also trained as a web and interactive media designer, she has found the perfect balance in UX to satisfy both her analytical and creative sides. What motivates her mostly is a desire to understand humans so as to serve them better.


Have a project in mind?
Want to join our team?
Want to chat over a cup of coffee?


    7240 Waverly street
    Montreal QC H2R 2Y8

    We are proud to offer our support