Authentic, transparent, devoted and understanding


Founded in 2011 by Alain Robillard-Bastien, the company welcomed its first associate, Gabrielle Granger, in 2016, along with several vital new players after a period of rapid growth. A shared vision and sense of purpose emerged from hours of working tirelessly side-by-side: that of a new business model – a more supple, collaborative and well-adapted model that responds to the needs and situations of clients and the people that make up their businesses.


We are empathetic – and sympathetic! – to your reality and that of your clients. We are humble and understanding listeners who ask the right questions and answer honestly in return. Your problems compel us – once committed, we work with rigor and passion. We are available and reactive. Your project becomes our own. To commit fully and to help you succeed: that is how our relationships with clients unfold. And it is how lasting relationships are forged.


We have been recognized UX experts throughout North America for over 20 years. Our approach to user experience is unique, consolidated by our team’s commitment to you. We are always up-to-date with trends and best practices. We know how to understand your problems and respond to your needs.

« A devoted business, a meeting place for talent, and results that live up to your expectations. »


Targeted Aspects or Complete Projects

Ergoweb strengthens the relationships between businesses and their customers by putting users at the heart of our UX strategy.

Thus, we ensure that they last.

Make your projects shine

Help your business grow

Watch your revenue soar

One stop for all your needs

Whatever your goals, we have the abilities, knowledge and UX experts to take you further.

Two service options

We can lend our services on a targeted, situational basis in order to resolve a specific problem, or guide you through the entirety of a project.


Did you know that Ergoweb has clients throughout Canada, the United States and even Europe?


  • Air Canada
  • AMT (Artitalia Group, Astral)
  • Business Development Bank of Canada
  • Bell Media
  • BIXI
  • Cirque du Soleil
  • CIUSSS de Montréal
  • CQTS
  • École de Technologie Supérieure
  • Ford Canada (Blue Hive Toronto)
  • Garda World
  • Jewish General Hospital
  • LaPresse+
  • Société de transports de Montréal
  • Téo Taxi
  • Université de Montréal
  • Université de Sherbrooke
  • VIA Rail
  • Ville de Montréal


  • Amazon
  • Facebook


An uncommon alliance of specialities
Transparency, boldness, dedication, humour and rigor come together at Ergoweb.
Our team is here to support you.

The associates

Alain Robillard-Bastien

Ergoweb Canada founder and associate, Alain has spent more than 22 years working with user experience as a recognized consultant, trainer, teacher, and author. His various specialties allow him to explore the best solutions for your projects. As a leader, renowned motivator, overall curious human being, and great listener, Alain is a true team player. When he is not focused on exploring, questioning, or deconstructing his clients’ realities in order to better understand them, you will find Alain at a music store or on a plane, off to explore the world.

  • Research
  • Pre-design planning and user experience testing
  • Information architecture
  • Heuristic Evaluation
  • Usability tests of all sorts
  • Strategy management
  • Organisational leadership

Gabrielle Granger

Gabrielle has been an Ergoweb Canada associate since 2016. She is passionate about human contact and has been conducting user research and ergonomic testing for the last 10 years. Armed with sweetness and a large helping of patience, Gabrielle loves people and has the intuition necessary to guide and build confidence with her partners, her clients, and their users. This skill allows her to gather key information and bring research projects to new heights. Her inspiration? Gabrielle finds and builds it by taking unusual trips to uncommon travel destinations… and on Youtube.

  • User research
  • Usability tests (in laboratories, on the field or remotely)
  • UX testing and interface analysis.
  • She is a calm and experienced interviewer, and a talented moderator and business person.

Ergoweb team

Jean-François Poulin

With more than 19 years’ experience in the field of interactivity, information architecture and user experience, Jean-François is also a great teacher and known mentor to hundreds of clients and peers. Jean-François lives for UX! He shares his passion, strategic vision, meticulousness and peerless insight with local startups and through events. But please, don’t hand him a comic book – it’s possibly the only thing that can distract him.

  • Information architecture
  • User experience (UX)
  • Business development
  • Communications
  • Training.

Boris Dionne

Boris is an expert in human interaction and digital content, a tried and tested UX designer with more than 15 years’ experience under his belt. Rigorous and ultra creative, he will outline the best in architecture and design for your platforms. His goal? Simplifying information so that both your grandparents and your children can use it. His greatest source of satisfaction? Making his clients happy and sharing his knowledge with colleagues. His passion? Fighting animal exploitation and suffering by leading a vegan lifestyle.

  • UX design
  • Creation of adapted and mobile-friendly interfaces
  • Information architecture
  • User testing
  • Content enhancement
  • Creation

Julie Maheut

As a child, Julie was an artist. As a UX designer, her goal is to bring innovation to the user experience. Thanks to her sharp eye, insatiable curiosity and considerable experience in design and development, she does nothing but add value to each project on which she works. Quick and efficient without compromising on quality, Julie is consistently complimented on her work. Martial arts, drawing, music or reading – these are the things that feed Julie’s mind and soul on a daily basis.

  • UX design
  • Wireframe and prototype design
  • Responsive design
  • Information architecture
  • Workflow
  • Staying up-to-date with all things strategy


Do you have a project that requires our help?
Would you like to join our team?
Want to chat?


405 Ogilvy Avenue #101
Montreal QC H3N 1M3

Phone number

001 – (514) 840-1227

We are proud to offer our support